F.A.Q.
Answering some of your most common questions about Uglybooks!
How many pages do Uglybooks have?
48 interior pages.
When will my favorite colorway be back in stock?
We have over 3,000 colorways planned. We do not foresee restocking any particular colorways in the next few years, if at all. We might decide to bring back a colorway, but we cannot guarantee which one or when that might be.
Is Uglybooks paper acid free?
Yes.
What weight paper is used to make Uglybooks?
We are use 135gsm for the inner pages and 350gsm for the cover stock.
Are Uglybooks ok to be used with watercolors or other wet media?
Uglybooks do not use watercolor paper. Some of our customers have used watercolors and other wet media, but the paper may buckle depending on the amount of water used. There are techniques to make Uglybooks watercolor safe using gesso or Golden's satin glazing.
Is your paper recycled?
Five of our colors are 100% recycled pulp. The rest of our paper is 100% FSC recycled, post-consumer fiber and are completely biodegradable and recyclable.
Is there any branding on the covers of Uglybooks?
The front cover of all Uglybooks are completely free of branding. The back cover has a small foil embossed logo on the bottom. The books are wrapped with a clear shrinkwrap that includes a printed transparent sticker. The images where you see text on the front of the book is actually just the sticker on the shrinkwrap.
Are all three books in the package the same colorway?
Yes, with the exception of our Mystery Books.
So what's the deal with the Mystery Books?
Mystery Books have three completely different colorways in one package. We try our best to make sure you will receive different colorways if you order multiple Mystery Book packs, however we cannot guarantee it.
Do you have books with multiple interior page colors?
Not yet, but we plan on it!
Will you be making other sizes?
We plan on that as well!
What are domestic and international shipping rates?
Shipping charges for your order will be calculated and displayed at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us info@uglybooks.co with your name and order number, and we will look into it for you.
How do returns and exchanges work?
All returns or exchanges must be within 30 days of purchase and remain unopened. Unfortunately we cannot refund opened packages. Please email us if you need to return or exhange your product and include a receipt of your order in the package. Customer is responsible for return shipping. All returns should be sent to this address:Uglybooks
Returns
50-17 5th Street, Unit 1B
Long Island City, NY 11101
